Frequently Asked Questions
Q1: What is the typical duration of an HR outsourcing contract?
We typically recommend a contract duration of 12 months to ensure continuity and a deep understanding of your organization's needs. However, we understand that your requirements may vary, so we can explore possibilities for short-term, project-based assistance.
Q2: Can HR consultants work onsite or offsite? :
Our HR consultants are flexible and can work both onsite and offsite, depending on your preferences and the nature of the project. We're here to accommodate your unique requirements.
Q3: How are charges calculated, per hour or per month? : Our pricing structure is adaptable to your needs. We offer both hourly and monthly rates, allowing you to choose the payment model that aligns with your budget and project requirements.
Q4: Is there a minimum duration for a contract? : While we recommend a 12-month contract for effective understanding and continuity, we understand that circumstances may require shorter durations. We're open to discussing and customizing contract terms to suit your needs.
Q5: Do you offer HR services for travel or regional operations? Can you provide HR consultants with language capabilities for specific regions like China or India? A5: Absolutely, we offer HR services for both local and regional operations. If you require experienced HR consultants with language capabilities for specific regions, we can provide suitable consultants to meet your needs.
Q6: What if we experience a temporary increase in HR workload? A6: We're equipped to support you during peak workloads. Our flexible arrangements allow for scalability. Please inform us in advance, so we can effectively manage the increase in workload and provide the necessary support.
Q7: Is there a preferred contract duration?:
While we recommend a 12-month contract for a deeper understanding of your organization, we're open to customizing contract durations based on your specific goals and preferences.
Q8: What happens if we want to hire a consultant after a certain duration of outsourcing?
If you decide to hire an HR consultant as a full-time employee after a certain duration of outsourcing, we can facilitate a seamless transition. We'll work with you to ensure a smooth handover of responsibilities and provide support during the hiring process. Please notify us in advance so that we can plan accordingly and discuss any associated charges.
Q9: How do you ensure the confidentiality and security of our HR data?
A9: We take data security and confidentiality seriously. Our consultants adhere to strict data protection protocols and sign non-disclosure agreements (NDAs) to safeguard your sensitive HR information.
Q10: How do you ensure that HR practices are compliant with local laws and regulations? : Our HR consultants have extensive knowledge of local labor laws and regulations in the regions where we operate. We stay up-to-date with legal changes and ensure that our practices are compliant with all relevant laws.
Q11: What is the process for onboarding your HR consultants into our organization? : Our onboarding process is designed to be smooth and efficient. We'll work closely with your team to understand your organization's culture, values, and specific needs. Our consultants will integrate seamlessly into your HR operations.
Q12: Can you handle specialized HR functions, such as recruitment, payroll processing, or benefits administration? : Yes, we offer specialized HR functions such as recruitment, payroll processing, benefits administration, and more. Our consultants are well-versed in these areas and can provide expert support.
Q13: How do you measure the success and effectiveness of your HR outsourcing services? : We use key performance indicators (KPIs) and metrics tailored to your HR objectives to measure the success of our services. Regular reporting and feedback sessions ensure transparency and continuous improvement.
Q14: What if our HR needs change over time? Can the contract be adjusted accordingly?: We understand that HR needs can evolve. We offer flexibility to adjust the contract terms and services as your requirements change. We're committed to adapting to your organization's evolving needs.
Q15: What sets your HR outsourcing services apart from competitors? A15: Our HR outsourcing services are distinguished by our commitment to balancing AI and Emotional Intelligence, our flexible approach, and our team of experienced professionals with a track record of success in diverse industries.
Q15: What are the main differences between “HR Ultimate” , “HR Premier “ and “ HR Superior” Services ?
HR Ultimate is Expert Senior Level Strategic Support and focuses on high-level HR strategy and leadership. HR Premier a Mid-Level HR Business Partner Support provides a mix of strategic and operational HR assistance.while HR Superior is Junior Level HR Operational Support primarily handling day-to-day HR tasks and administrative functions.
Q16: When should I consider each level of HR support?
Consider Expert Senior Level Strategic Support when you need high-level HR leadership and strategic alignment. Opt for Mid-Level HR Business Partner Support when you want a blend of strategic and operational HR assistance. Choose Junior Level HR Operational Support for routine HR tasks and administrative work.
Q17: What level of support is best for a growing startup or a small business?
For startups and small businesses, Mid-Level HR Business Partner Support is often a good starting point. It provides a balance between strategic guidance and operational assistance, helping these organizations manage HR effectively during growth phases.
Q18: What are the typical hourly charges for the different levels of HR outsourcing support?
The typical hourly charges can vary based on the level of support you choose. Expert Senior Level Strategic Support generally ranges from S$150-S$300 per hour, Mid-Level HR Business Partner Support typically falls between S$80-S$150 per hour , and Junior Level HR Operational Support tends to be in the range of S$40-S$80 per hour. It's important to note that these are approximate charges, and actual rates may vary depending on factors such as the specific HR tasks involved and background of the HR consultant ,. We recommend discussing your specific needs and obtaining a customized pricing quote for the most accurate cost estimate.
Q19: We are starting our operations in Singapore soon and need initial HR support for 6-8 months. Can we transition to a full-time hire later?
Yes, we understand that your needs may evolve. Our HR outsourcing services are flexible. You can start with temporary HR support and transition to a full-time hire when you're ready. We can assist in the smooth handover of responsibilities.
Q20 : We are based in the USA, and we need the HR consultant in Singapore to manage our Asian HR operations. Can they work on US time for meetings and coordination?
Absolutely, we can arrange for the HR consultant in Singapore to work on a schedule that aligns with US time zones for meetings and coordination. We'll ensure seamless communication and collaboration between the Singapore-based consultant and your US team.
